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Frequently Asked Questions

FAQs

Here at WindowPayne, we value our customers above all else. Queries and question are common among our customers, and we take great pride in answering them. If you want to learn more about our services, head to our services page for more information! If you’re looking for a quote or you simply want a question answered over the phone, don’t hesitate to contact us on 01249 400 500 or email us at [email protected]. For full contact info head to our contact us page!

What We Do

At WindowPayne, we offer a wide range of domestic and commercial window cleaning services to suit your needs. Whether you have a small cottage or a large office building, our team of experienced and insured window cleaners can get your windows sparkling clean in no time.

We also clean gutters, conservatories, glass roofs, and cladding. So, if you’re looking for a complete exterior cleaning solution, WindowPayne is the one-stop shop for you.

Frequently Asked Questions

We understand that you may have some questions about our window cleaning services. Here are some of the most frequently asked questions:

Q: How much do you charge?
A: Our prices vary depending on the size and type of property you have. We offer free quotes, so please contact us to get an accurate estimate.

Q: What payment methods do you accept?
A: Our main payment is via Monthly go cardless for our regular 6 weekly residential properties however we do also accept cash, credit cards, and debit cards.

Q: What areas do you cover?
A: We cover Wiltshire, BANES, Gloucestershire, Hampshire, Berkshire and surrounding areas

Q: How often should I clean my windows?
A: We recommend cleaning your windows at least 6 weekly. However, if you live in a dusty or polluted area, you may need to clean them more often. Join our 6 weekly window cleaning service here

Q: What happens if there is damage to my windows?
A: We are fully insured, so if we cause any damage to your windows, we will repair or replace them free of charge. It is very unlikely that our highly skilled team will cause any damage however if you would like to contact us please do so via phone or email.

Q: What Services do you provide?
A: We offer a range of external cleaning services such as; window, gutter, solar panel, conservatory, roof, patio, driveway, render cleaning as well as many bespoke external cleaning such as external staircases etc. We do also offer internal commercial cleaning, please see our commercial page for more info on this or contact the team to find out how we can help with your requirements. You can also see more about all of our services here

 

We hope this answers your questions. If you have any other questions, please don’t hesitate to contact us.

Why Choose WindowPayne?

There are many reasons why you should choose WindowPayne for your window cleaning needs:
We use an eco-friendly cleaning method with pure water. This means that our cleaning is safe for your family, pets, and the environment.

We are fully insured and guarantee our work. If you’re not happy with our cleaning, we’ll come back and do it again for free.

We offer competitive rates and flexible scheduling. We understand that you’re busy, so we’ll work around your schedule to find a time that’s convenient for you.
We have a team of experienced and reliable window cleaners. You can rest assured that your windows are in good hands with WindowPayne.

Contact Us

Call WindowPayne today for a free quote on 01249 400 500. We cover the Wiltshire area and surrounding areas specifically Chippenham, Corsham, Melksham, Swindon,BANES, Gloucestershire, Berkshire, Hampshire  and surrounding areas. If you’re looking for a quote or you simply want a question answered over the phone, don’t hesitate to contact us on 01249 400 500 or email us at [email protected]. For full contact info head to our contact us page!